FAQs

PLACING AN ORDER

Follow these steps to place an online order with us:

  1. Select style and color
  2. Click the "Buy It Now" button
  3. Select your size and quantity
    • For additional styles, click the "Add another style" tab
  4. Enter shipping and billing information
  5. You are all set!

If you still need help placing an order, please contact us and a member of our customer service team will assist you.

SIZING CHARTS

Sizing information for apparel can be found under “View Sizing Chart & Product Details” on each product page. Please note that women’s sizes tend to run small — we encourage you to refer to the sizing chart before making your purchase.

Width measurements span across the chest (from seam to seam, not full body).

Length measurements are measured at the point where the neck trim meets the body to bottom of the garment (including any bottom trim).

Sleeve length starts where the sleeve and shoulder join, then to the end of the sleeve cuff or hem.

WHAT KIND OF MATERIALS DO YOUR SHIRTS USE?

We have partnered with several brands to provide a range of options for our on-demand printing services. We use Hanes and Gildan for our basic shirts, and Canvas, Bella, and American Apparel for our premium apparel.

TRACK YOUR ORDER

When we ship your order, you will receive an email with your tracking information. Please allow 24 hours for shipping information to update on the website. You can find the link check your order at the bottom of this website.

DELIVERY

Each product is made-to-order. Once a countdown closes, your order will be processed, printed, and shipped.

Domestic Shipping

CHANGE THE SIZE OR COLOR

You can change the size and/or color of the products in your order when a countdown is still active and has not gone into production. Send us an email with your order number and desired changes, and we’ll edit the order for you.

Unfortunately, we cannot modify orders once they have gone into production.

Please refer to our return policy for information regarding returns and refunds.

You can expect your merchandise to arrive within 10 days after the countdown ends. Please allow up to 2 weeks for delivery for orders shipped to Alaska and Hawaii.

International Shipping

Orders shipped outside the U.S. can take up to 6 weeks to be delivered after the countdown ends.

CONFIRMATION EMAIL

After your order is placed, we’ll send you a confirmation email. You’ll also receive an email when your order goes into production, and another when your order ships with your tracking information.

If you haven’t received an email from us, check your spam or promotions folder. If you can’t find your order confirmation, please contact us.

CAN I CANCEL MY ORDER?

We can only process cancellations for active campaigns. Simply contact us with your order details and we’ll issue you a full refund. We are unable to cancel orders once an offer has closed and the printing process has commenced.

Please refer to our return policy for information regarding returns and refunds.